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Reference Services for the Adult Learner
Help adults returning to school learn to find and use the information they need!Reference Services for the Adult Learner: Challenging Issues for the Traditional and Technological Era offers proven, effective approaches for teaching adult patrons how and where to find information. Unlike younger students, who in many cases grew up with computers at school and in the home, many older patrons are uncomfortable with current technologies. They may not remember how to use a card catalogue, but at least the drawers and index cards look familiar. A phrase like database search may bring on confusion and anxiety for them. Including the views of faculty, adult students, and administrators as well as li...
Evolution in Reference and Information Services
Explore ways to bring and keep your library's electronic services up to date! From editor Di Su: "Some years ago, if you were told that a library's catalog would be available on a 24/7/365 basis, you'd think it was just another fiction. Perhaps as influential as Johannes Gutenberg's invention of movable type printing, the Internet is one of the most significant happenings in the information world in modern times." In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, Evolution in Reference and Information Services: The Impact of the Internet will enable you to make the most of the new opportunities that current technologies offer. Th...
Evolution in Reference and Information Services
Explore ways to bring and keep your library’s electronic services up to date!From editor Di Su: “Some years ago, if you were told that a library’s catalog would be available on a 24/7/365 basis, you’d think it was just another fiction. Perhaps as influential as Johannes Gutenberg’s invention of movable type printing, the Internet is one of the most significant happenings in the information world in modern times.”In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, Evolution in Reference and Information Services: The Impact of the Internet will enable you to make the most of the new opportunities that current technologies...
Evaluating Reference Services
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
