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Innovation in the Service Economy
Whilst contemporary economies are innovative, they are also predominantly service economies in so much as services are the main source of wealth and employment. However, there is still considerable unwillingness to consider innovation in terms of services, a paradox rooted in an obsolete conception which regards manufacturing as the only engine of growth. In this book, the author propounds a theoretical framework which describes and evaluates the main approaches to analyzing and understanding innovation in services. He provides interesting and extensive empirical material on the nature and sources of innovation in various services sectors and countries, and makes an original contribution both to theories of innovation in services and theories of innovation in general. Taking both an evolutionary and conventionalist stance, he demonstrates that services, and more importantly innovations in services, can be regarded as the new wealth of nations.
Economic Transition and International Business
Economic Transition and International Business brings together academic experts in International Business and sheds new light on the international phenomenon of transitions in the worldwide economy. It includes both academic investigations as well as in-depth empirical studies. The purpose of the book is to investigate how international transitions reshape the environment, as they reallocate and renew activities, and create new strategies for actors and stakeholders. It provides essential insights into a number of contextual changes that organisations are facing internationally, and is structured around three complementary themes. In the first part, recent economic and financial crises are a...
Consultancy and Innovation
Consultancy and Innovation links two important aspects of European economic development in the past thirty years: the pace of technical and management innovation, and the growing significance of technical and business consultancy. This book includes detailed studies of consultancy activities or 'knowledge intensive services' (KIS) in eight EU countries, written by national experts in the field.
The Handbook of Innovation and Services
'This book represents a significant step towards dealing with the lacuna constituted by the inadequacy of the literature on the services. And, as such, it approaches its task from a variety of directions.' From the foreword by William J. Baumol, New York University, US 'The Handbook of Innovation and Services is an exceptional volume. Its contributors, including Faïz Gallouj, William Baumol, Jean Gadrey, and Pascal Petit, are among the major thinkers in both the fields of the economics of services and the economics of innovation. Selected topics include the "cost disease", services innovation in the global economy, social innovation in the services, and innovation and employment in services...
The ^ADigital Flood
In this book, historian James W. Cortada provides the first world-wise history of how computers appeared and spread to over twenty nations in less than six decades. It explores economic, political, social and technological reasons and consequences. It is based on extensive research into primary and secondary sources, and concludes with a discussion of implications for key players in the globalized economy.
Latin America's Emergence in Global Services
Business services have been one of the fatest growing export areas in emerging economies over the past decade. The spread of information and communication technologies and the rise in trade liberalization have facilitated the global unbundling and offshoring of services activities from advanced to developing countries, including those in Latin America. This offshoring has gradually evolved into more sophisticated forms of business process outsourcing. Several countries in the region are now in the process of further upgrading their services exports to participate in knowledge process outsourcing, which includes research and development, product development and more advanced vertical function...
The Changing Geography of Advanced Producer Services
The service sector is the fastest growing but least studied area of modern economic geography, so many economic geographers are now turning their attention to how the so-called 'tertiary economy' operates to produce distinctive patterns of location and regional development. Producer services are those provided to enterprises rather than to individual consumers, and this book is the first to be devoted specifically to assessing their role as spatial phenomena and agents of economic and geographical change. Daniels and Moulaert approach the topic at two levels; firstly theoretical, where conventional neoclassical models of production and exchange seem to have little value in explaining service production and therefore new theoretical perspectives need to be developed and, secondly, empirical, which presents regional development histories of producer services such as accountancy, consultancy or finance, to illustrate the complexity of the geographical dimensions of the modern service company. This is a landmark book for students and researchers in geography, economics, planning and public policy.
La relation de service à l'international
Pour les entreprises de services, se développer à l'international pose des difficultés liées aux problèmes d'organisation des relations avec les clients. Malgré la fluidification de la communication, il reste difficile de réaliser une prestation à l'identique dans plusieurs pays, du fait des différences de réglementation, de langue et de culture. Les services les plus techniques bénéficient en revanche de ces nouvelles possibilités car ils intéressent des clients dans des contextes culturels variés pourvu qu'ils utilisent les mêmes outils et la même technologie.
