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Konsep Dasar IPS
Secara ringkas buku ini membahas mengenai konsep dasar IPS. Bagian awal buku ini secara runtut mengupas konsep dan ruang lingkup kajian IPS. Pembahasan selanjutnya meliputi kurikulum dan pembelajaran. Kemudian, pembahasan secara terstruktur analogis mengenai stuktur pranata dan proses sosial, prinsip dasar hukum dan pemerintahan, manusia dan lingkungan, pengaruh budaya asing terhadap kebudayaan sejarah perjuangan bangsa, perekonomian, dan pembangunan nasional Indonesia.
Jāvanese-Śaivism
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Managing Front Office Operations
Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.
Marketing and Customer Loyalty
This book analyzes the evolution of marketing and the ways in which marketing actions can be rendered more effective, before setting out a new approach to marketing, termed The Extra Step (TES) in recognition of the importance that it attributes to the final extra step in enhancing the effectiveness of marketing efforts. Readers will find clear description of the pathway from purchase to loyalty and the various means of developing customer loyalty. It is explained how the TES approach goes one step further by considering the consumer as a partner whose involvement during the production and fine tuning phase of products and services can help to increase the efficiency of customer loyalty actions implemented by companies. The theoretical analysis is supported by observations and empirical evidence relating to the concepts and benefits of the TES approach. These examples concern firms in Italy, Europe, and the United States, including insurance agencies, pharmaceutical companies and pharmacies, and food distribution companies. The TES approach is of wide relevance and especially valid for the service sector.
Services Marketing and Management
Services Marketing and Management provides an in-depth consideration of how services are conceptualized, designed and managed, creating the basis for a clear understanding of the multi-dimensional aspects of services. Unlike many textbooks on services marketing this book puts services management and delivery in context. Firstly, it explores the effect of organizational structures, management styles, internal marketing and management competencies on service management decision making and implementation. Secondly, Services Marketing and Management considers detailed examples of not-for-profit and for-profit service organizations and service delivery. Finally, this text addresses contemporary issues for services managers and speculates on some of the challenges for the future of services marketing. This textbook is designed for postgraduate and MBA students of services management and services marketing courses as well as undergraduates.
Raumanen
Raumanen, a prize-winning novel by Marianne Katoppo, tells the story of Monang, a handsome but wayward Batak man, and Raumanen, a young Minahasa woman who, though educated and intelligent, is also a 'soft touch' when it comes to love. As is deftly revealed by the author in this novel, even in modern day Indonesia, matters of religion and ethnicity can greatly affect--for better or worse--the course of a couple's relationship.
Filsafat Pancasila Menurut Bung Karno
Pancasila sebagai ideologi dan pandangan hidup bangsa, merupakan mahakarya Ir. Sukarno yang telah mengalami pengendapan selama beberapa dekade. Buku ini merupakan kumpulan berbagai pokok pikiran Bung Karno mengenai substantif Pancasila, yang beliau telah pikirkan sejak menjadi tapol di era kolonial. Intinya, Pancasila adalah titik keseimbangan antara ilmu dan amal, antara nasionalisme dan internasionalisme, antara asas demokrasi dan musyawarah/mufakat, serta antara pembangunan dan keadilan sosial. Uraian Bung Karno dalam buku ini membawa kita kepada pemahaman yang jernih dan hakiki mengenai cara bangsa indonesia hidup di masa lalu, masa kini dan masa depan.
Etnis Tionghoa di Indonesia
Dalam buku ini terkumpul 12 tulisan terpilih Mely G. Tan yang telah dipresentasikan dan diterbitkan dari tahun 1990-an sampai dengan tahun 2004. Kebanyakan, 9 dari 12, ditulis dalam bahasa Inggris, karena dipresentasikan dalam pertemuan ilmiah internasional dan diterbitkan di luar negeri pula. Kurun waktu ini mencakup peristiwa Mei 1998, yang merupakan tonggak amat penting (watershed) dalam sejarah masyarakat Indonesia Tionghoa.
Yabu No Naka
One issue, however, is that although the book will display correctly when reading, the title will appear only as place-holder characters in the book menu, because the reader lacks a Japanese font.
