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The Servicemaster Story
The ServiceMaster Story, written by faith and business expert Albert M. Erisman, examines how the first five leaders of ServiceMaster (a cleaning and restoration service company) managed to develop and give deeper purpose to their employees, while also growing into a financially successful organization. From 1929 to 2001, ServiceMaster grew from a few people making their living in Chicago to a publicly traded company with revenues of $6 billion, in forty countries—with five different leaders. Each leader built on the work of the previous leader, focusing on helping workers to develop as people. Their number one goal was “to honor God in all we do.” ServiceMaster was considered by emplo...
God at Work
In the 1980s, Miller shows, a complex set of independent developments gave rise to what is known as the Faith At Work movement. He analyses the history of the movement, examines membership profiles and modes of expression, and constructs and proposes a new framework for discussing the movement.
The Cartoon Guide to Geometry
A comprehensive new illustrated guide to geometry—from New York Times bestselling cartoonist Larry Gonick What's the point of points? Where do we draw the line? If there are two sides to everything, then what's up with triangles, squares, and polygons? Once again, mathematician-turned-cartoonist Larry Gonick uses his unique gift for witty, lively, and clear exposition to demystify another complex subject: geometry. Moving from the most basic geometrical concepts—planes, lines, and points—through elementary postulates and to elaborate proofs, The Cartoon Guide to Geometry is a comprehensive primer on all the essentials of plane geometry: angles, triangles, area, similarity, and, yes, the Pythagorean theorem. Carefully tailored to the curriculum standards and standardized testing guidelines of the subject, the book provides innovative visuals that develop proofs and constructions with sequential graphics rather than single illustrations. The reader emerges with a deep grasp of key ideas—and has fun getting there.
The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean, Second Edition
The Toyota Production System model, or Lean, originated in manufacturing but has since emerged as a powerful tool for providing safe, compassionate, error-free healthcare. This book examines trailblazing work in several organizations that committed to applying Lean principles and processes in a new environment, and it shares the insights of leaders who credit Lean with dramatically improving their operations and outcomes. This book explains what Lean is, how it works, and how it can benefit your organization. The implementation of Lean can increase patient and staff satisfaction; improve patient care; cut waste, clutter, and confusion; eliminate errors that result in patient and staff harm; ...
On Point
On Point I is a study of Operation IRAQI FREEDOM (OIF) as soon after the fact as feasible. The Army leadership chartered this effort in a message to the major commands on 30 April 2003. In his guidance, Army Chief of Staff General Eric K. Shinseki directed "a quick, thorough review that looks at the US Army's performance, assesses the role it played in the joint and coalition team, and captures the strategic, operational, and tactical lessons that should be disseminated and applied in future fights." OIF was America's first truly joint combat operation, with the services successfully integrated in the battlespace to a degree of mutual support and cooperation that would have been impossible f...
Modern Healthcare
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