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Into the Wild: Beyond the Design Research Lab
This edited collection opens up new intellectual territories and articulates the ways in which academics are theorising and practicing new forms of research in ‘wild’ contexts. Many researchers are choosing to leave the familiarity of their laboratory-based settings in order to pursue in-situ studies ‘in the wild’ that can help them to better understand the implications of their work in real-world settings. This has naturally led to ethical, philosophical and practical reappraisals with regard to the taken for granted lab-based modus operandi of scientific, cultural and design-based ways of working. This evolving movement has led to a series of critical debates opening up around the ...
The Comedy of Computation
In this cultural history of the computer, Benjamin Mangrum shows that comedy has been central to how we've made sense of the technology's sweeping effects on public life and private experience. From the first Broadway play to include a computer in the 1950s to popular films like You've Got Mail and joke-telling digital assistants, Mangrum assembles an extensive archive of work by writers, filmmakers, programmers, engineers, and other technologists who have coupled comedy with computation. Many have used comedy to make the computer seem ordinary. Others have tried to stage the assimilation of computers within corporate life as a kind of comic drama. Mangrum describes these and many other ways...
Data Protection and Privacy, Volume 10
The subjects of Privacy and Data Protection are more relevant than ever with the European General Data Protection Regulation (GDPR) becoming enforceable in May 2018. This volume brings together papers that offer conceptual analyses, highlight issues, propose solutions, and discuss practices regarding privacy and data protection. It is one of the results of the tenth annual International Conference on Computers, Privacy and Data Protection, CPDP 2017, held in Brussels in January 2017. The book explores Directive 95/46/EU and the GDPR moving from a market framing to a 'treaty-base games frame', the GDPR requirements regarding machine learning, the need for transparency in automated decision-ma...
Data Protection and Privacy, Volume 11
The subjects of Privacy and Data Protection are more relevant than ever, and especially since 25 May 2018, when the European General Data Protection Regulation became enforceable. This volume brings together papers that offer conceptual analyses, highlight issues, propose solutions, and discuss practices regarding privacy and data protection. It is one of the results of the eleventh annual International Conference on Computers, Privacy, and Data Protection, CPDP 2018, held in Brussels in January 2018. The book explores the following topics: biometrics and data protection in criminal justice processing, privacy, discrimination and platforms for men who have sex with men, mitigation through da...
What Do We Know and What Should We Do About AI?
The idea of Artificial Intelligence (AI) has taken the world by storm. From fears over killer robots in sci-fi dystopias, to driverless cars in real life, we are both inspired and horrified by the prospect of an advanced intelligence that is not our own. Could AI take over the world? Will it take all of our jobs? Has Google really created a sentient chatbot, and is AI racing towards human intelligence, or is it just horribly misunderstood? These common questions point us towards an unknown and troubling future. What we do know is that we are in the midst of a hype cycle, with huge amounts of funding and focus galvanising progress. Whether AI truly lives up to this hype remains to be seen, bu...
Chatbot Research and Design
This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions. The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaboration, chatbots for customer service, and chatbots in education.
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Chatbot Research and Design
This book constitutes the proceedings of the 7th International Workshop on Chatbot Research and Design, CONVERSATIONS 2023, which was held during November 2023. The 12 regular papers were carefully reviewed and selected for inclusion in the book. They were organized in following topical sections: Understanding and Enhancing Conversational Interactions, LLM-driven Conversational Design and Analysis, Ethical Perspectives and Bias, Complementing Perspectives.
Chatbot Research and Design
This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic. The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.
