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Current Issues and Development in Hospitality and Tourism Satisfaction
Stay ahead of your customers as their service expectations change! In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction strategies, examining both the long-term and short-term results. This vital tool shows you new and effective approaches for understanding customer satisfaction and providing quality service at all levels of the hospitality and tourism industry. Hospitality and tourism faculty and students as well as professionals will find this book useful for improving and providing quality service management. This book illustrates the complex relationship between customer and service provider, offering practical ad...
John Broome and Rebecca Lloyd Vol. Ii
Click Here to visit Volume I of this book. This volume continues the story of the American family started in the 18th century by John Broome and Rebecca Lloyd in New York. A street in New York City, a county in New York State, and a town in New York are named for John Broome. Volume II contains the stories of the 6th and 7th generations of the Broome family up to the 21st century; plus there are histories for multiple generations of related families. Volume II also contains the source endnotes for all of the generations of all of the families in both volumes, and the bibliography for both volumes. (Each volume has its own Index.) In addition to the Broome family, Volume II has stories of the families of Allen, Calnon, Dolan, Farley, Faulkner, Geiss, Hallowell, Judge, Keyworth, Laughlin, Livingston, Nevins, Orme, Reidy, Riley, Schereschewsky, Schilling, Schwarz, Toole, Turk, Vagliano, Valley, Velasquez, and many more; and, in Ireland, Breheny, OGara, and OHare. Photographs of some individuals and family homes are included. See where and how these families lived — the wealthy and those of modest means. Get public glimpses into private lives.
