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Drawing together key contributions to the field, this innovative Reader provides a broad-ranging overview of both the theory and practice of public service management. The book: outlines the social, political and economic contexts in which management has emerged as a crucial issue in the public sector of modern democratic countries; introduces the major theories, issues and concepts involved in defining and understanding public sector management; analyzes some of the key values underpinning the idea of the public domain; and examines some of the main challenges in terms of particular strategies, techniques and competences which have been proposed to improve management for public services. Public Sector Management is
Organizational Effectiveness: A Comparison of Multiple Models directly addresses the issues of non-integration and non-comparability. This book not only provides well thought out approaches to effectiveness as a construct, but also practical suggestions for improving effectiveness in organizations. A set of integrating questions that raise theoretical, conceptual, empirical, research, practical, and managerial issues are also included. This text likewise compares and contrasts theoretical and philosophical roots of a particular perspective with other perspectives. This publication is intended for scholars and researchers seeking to understand and measure organizational effectiveness, as well as practitioners who are faced with the problem of managing and improving their own organization's effectiveness.
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"Takes a holistic approach that is often lost in more narrow-minded texts. Great for graduate students." --Robert Kramer, Department of Management Science, George Washington University "With its distinctive voice, this is a basic text for all courses on organizational theory." --BUSINESS HORIZONS "This book presents an avant garde approach to an important topic about which, to my way of thinking, no one else has written even a contemporary book. . . . The authors′ perspective readily allows the reader to comprehend and appreciate what is always present--often hidden and almost always controversial--the subjective side of organizational life. . . . The book you are about to read provides th...