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Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace. Each case study includes: Summary of the case; Discussion questions which evoke thought and analysis; Suggested solutions to the problems presented Training Objectives: Improve participant's listening skills; Empower employees to negotiate; solutions fairly; Provide opportunities for participants to practice new skills in a supportive environment; Illustrate the skills needed to respond productively to complex issues Activities Cover: Performance appraisal; Managing effectively; Sexual harassment/discrimination; Managing disruptive employees; Coaching/counseling employees; Hiring the right person
Most people learn best through experience, which is why new managers often feel ill-equipped to resolve the frustrations, setbacks, conflicts, and concerns of the people on their team. The Management Training Tool Kit includes all the essential tools to help you face even the most advanced leadership challenges and avoid embarrassing blunders. Psychology professor Alan Clardy supplies thirty-five real-life case studies that explore the important lessons learned by other experienced professionals, including how to troubleshoot plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. With probing discussion questions that help pinpoint core issues, practical solutions that can be used to resolve problems, role-playing analysis exercises that bring the case studies to life, and an inventory to help you assess your unique management style, you’ll gain the skills needed to guide your team through trials and on to success. New managers tossed to the front lines with absolutely no experience are bound to make some mistakes. But The Management Training Tool Kit will help leaders adeptly overcome any obstacle.
The cases reported in this manual are, with few exceptions, based upon true stories that have been gathered from a broad spectrum of supervisors and managers. These cases have been successfully used in various management and supervisory training programs and it has been found that they produce recognition, discussion, and even debate. Invariably, they challenge trainees and encourage them to rethink and re-examine the fundamentals of being an effective leader. Together, as presented in this manual, they cover a full range of management and supervisory issues and concerns.The cases go straight to the heart of universal leadership challenges and their application extends into virtually any organizational area. They include issues such as dealing with a difficult employee, improving performance, training and coaching, selecting the right person for the job, and managing fairly and effectively. These challenges are likely to confront any manager or supervisor in any kind of organization, and developing the ability to respond to them productively and to learn from them is what this manual is all about.
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Cases argued and determined in the Courts of Civil Appeals of the State of Texas.
This reference updates the latest trends in training design and administration, development and implementation, training technology and techniques.
The cases reported in this manual are, with few exceptions, based upon true stories that have been gathered from a broad spectrum of supervisors and managers. These cases have been successfully used in various management and supervisory training programs
Includes the decisions of the Supreme Courts of Missouri, Arkansas, Tennessee, and Texas, and Court of Appeals of Kentucky; Aug./Dec. 1886-May/Aug. 1892, Court of Appeals of Texas; Aug. 1892/Feb. 1893-Jan./Feb. 1928, Courts of Civil and Criminal Appeals of Texas; Apr./June 1896-Aug./Nov. 1907, Court of Appeals of Indian Territory; May/June 1927-Jan./Feb. 1928, Courts of Appeals of Missouri and Commission of Appeals of Texas.