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This book examines the cognitive, social and behavioural skills that leaders need to have within their capability portfolio and how this can be applied to drive a diversity agenda in their organizations. The book presents LEAD3 - an analytical tool that offers an integrated change management process to build leadership and diversity capability.
One of America's great novelists, William Faulkner was a writer deeply rooted in the American South. In works such as The Sound and the Fury, As I Lay Dying, Light in August, and Absalom, Absalom! Faulkner drew powerfully on Southern themes, attitudes, and atmosphere to create his own world and place--the mythical Yoknapatawpha County--peopled with quintessential Southerners such as the Compsons, Sartorises, Snopes, and McCaslins. Indeed, to a degree perhaps unmatched by any other major twentieth-century novelist, Faulkner remained at home and explored his own region--the history and culture and people of the South. Now, in William Faulkner and Southern History, one of America's most acclaim...
As a customer, have you ever felt dissatisfied with a product or service? Is it possible that customers may be similarly unhappy with your company? Being aware of and exploring your consumers' diversity constitutes the best source of information available if you are to lead the way in design innovation, marketing orientation and service provision. Universal Design: The HUMBLES Method for User-Centred Business offers every type of organization a clear understanding of the role and value of Design for All/Universal Design (the intervention in environments, products and services to enable everyone, regardless of age, gender, capabilities or cultural background, to enjoy them on an equal basis). The seven phase model integrates the users' point of view, enabling you to assess your current business strategy and design practices, and make your product or service appealing to all your potential customers, thus creating a better, more consumer-oriented experience. This book is a must-read for organisations who wish to consider their products and services from the customer point of view and so gain an advantage over their competitors.
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The Congressional Record is the official record of the proceedings and debates of the United States Congress. It is published daily when Congress is in session. The Congressional Record began publication in 1873. Debates for sessions prior to 1873 are recorded in The Debates and Proceedings in the Congress of the United States (1789-1824), the Register of Debates in Congress (1824-1837), and the Congressional Globe (1833-1873)
Can a mother ever give up hope? Janine wants her child to live a normal life full of adventure, so she lets her precious daughter go on her first overnight camping trip.
With a catalogue of the Surviving Early Collections
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