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Human-Computer Interaction and Management Information Systems: Applications. Advances in Management Information Systems
"Human-Computer Interaction and Management Information Systems: Applications" offers state-of-the-art research by a distinguished set of authors who span the MIS and HCI fields. The original chapters provide authoritative commentaries and in-depth descriptions of research programs that will guide 21st century scholars, graduate students, and industry professionals. Human-Computer Interaction (or Human Factors) in MIS is concerned with the ways humans interact with information, technologies, and tasks, especially in business, managerial, organizational, and cultural contexts. It is distinctive in many ways when compared with HCI studies in other disciplines. The MIS perspective affords special importance to managerial and organizational contexts by focusing on analysis of tasks and outcomes at a level that considers organizational effectiveness. With the recent advancement of technologies and development of many sophisticated applications, human-centeredness in MIS has become more critical than ever before. This work focuses on applications and evaluations including special case studies, specific contexts or tasks, HCI methodological concerns, and the use and adoption process.
Serving Online Customers
Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to their virtual users. In Serving Online Customers: Lessons for Libraries from the Business World, Donald A. Barclay carefully examines business literature to identify the best customer service practices of online companies and shows readers how to adapt these practices to the library environment. Chapter coverage includes these critical areas: Improving the Self-Service Experience Bringing Reference Service to the Online CustomerAdding Libraries to the Distance Education MixDesigning Library Websites for Both Trust and PleasureImplementing Recommendation Agents and Avatars into Online ServicesLinking Continuous Assessment to Online Service Improvement This book will help any library greatly enhance their online users’ experience and help bring new users to the library.
Frontiers in PDE-Constrained Optimization
This volume provides a broad and uniform introduction of PDE-constrained optimization as well as to document a number of interesting and challenging applications. Many science and engineering applications necessitate the solution of optimization problems constrained by physical laws that are described by systems of partial differential equations (PDEs). As a result, PDE-constrained optimization problems arise in a variety of disciplines including geophysics, earth and climate science, material science, chemical and mechanical engineering, medical imaging and physics. This volume is divided into two parts. The first part provides a comprehensive treatment of PDE-constrained optimization in...
HCI in Business, Government and Organizations. Interacting with Information Systems
This 2-volume set constitutes the refereed proceedings of the 4th International Conference on HCI in Business, Government and Organizations, HCIBGO 2017, held as part of the 19 International Conference on Human-Computer Interaction , HCII 2017, which took place in Vancouver, Canada, in July 2017. HCII 2017 received a total of 4340 submissions, of which 1228 papers were accepted for publication after a careful reviewing process. The 31 papers presented in this volume, focusing on interacting with information systems, are organized in topical sections named: human-centered design in information systems; information systems in healthcare, learning, cultural heritage and government; novel interaction devices and techniques;
S3D Dashboard
Over the last decades, the interior of cars has been constantly changing. A promising, yet unexplored, modality are large stereoscopic 3D (S3D) dashboards. Replacing the traditional car dashboard with a large display and applying binocular depth cues, such a user interface (UI) could provide novel possibilities for research and industry. In this book, the author introduces a development environment for such a user interface. With it, he performed several driving simulator experiments and shows that S3D can be used across the dashboard to support menu navigation and to highlight elements without impairing driving performance. The author demonstrates that S3D has the potential to promote safe driving when used in combination with virtual agents during conditional automated driving. Further, he present results indicating that S3D navigational cues improve take-over maneuvers in conditional automated vehicles. Finally, investigating the domain of highly automated driving, he studied how users would interact with and manipulate S3D content on such dashboards and present a user-defined gesture set.
HCI in Business, Government and Organizations
This volume LNCS 12204 constitutes the refereed proceedings of the 7th International Conference on Business, Government, and Organizations, HCIBGO 2020, which was held in July 2020 as part of HCI International 2020 in Copenhagen, Denmark.* 1439 papers and 238 posters were accepted for publication after a careful reviewing process. The 42 papers presented in this volume are organized in topical sections named: digital transformation and intelligent data analysis and social media, digital commerce and marketing. *The conference was held virtually due to the COVID-19 pandemic. Chapter “The Effect of Queuing Technology on Customer Experience in Physical Retail Environments” is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.
ACM Transactions on Computer-human Interaction
Presents original research that spans the field of human-computer interaction. The primary emphasis has been on results of broad application, but the journal also publishes work focused on special domains, on special requirements, on ethical issues -- the full range of design, development, and use of interactive systems.
