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This introductory textbook summarises key topics from up-to-date workplace discourse research, with over 160 international examples.
This volume offers state-of-the-art overviews of the cross-disciplinary role and impact of Pragmatics in relation to several areas of study that it interfaces with. Pragmatics has contributed significant insights to a range of disciplines, just as these disciplines have contributed to it. Borrowing and cross-pollination between disciplines is natural, as well as necessary, but at times it seems important to take a pause and reflect on and problematize the role of pragmatics at these interfaces. In an age when disciplinary boundaries are being blurred, we need to investigate the relationship and interplay between pragmatics and related or complementary fields of enquiry with the goal of broadening and deepening our understanding of the contributions and boundaries of pragmatics as such. Here in twelve original contributions, internationally recognized authorities explore the current state and future trends in Pragmatics vis-à-vis adjacent disciplines.
This handbook focuses on the interpersonal aspects of language in use, exploring key concepts such as face, im/politeness, identity, or gender, as well as mitigation, respect/deference, and humour in a variety of settings. The volume includes theoretical overviews as well as empirical studies from experts in a range of disciplines within linguistics and communication studies and provides a multifaceted perspective on both theoretical and applied approaches to the role of language in relational work.
Methods in Pragmatics provides a systematic overview of the different types of data, the different methods of data collection and data analysis used in pragmatic research. It offers authoritative and comprehensive surveys of the entire breadth of methods and methodologies. Part 1 covers introspectional, philosophical and cognitive pragmatics. Part 2 is devoted to experimental pragmatics, including discourse completion and dialogue construction tasks, role-plays and other production and comprehension tasks. Part 3 reviews observational pragmatics including ethnographic and discourse analytic methods, and part 4, finally, is devoted to corpus pragmatics including accounts of corpus compilation, annotation and data retrieval specific to pragmatic research. Each contribution provides a state-of-the-art account of the precise workings of one particular method, its applications in the relevant research literature as well as a critical assessment of its strengths and weaknesses and the type of pragmatic research questions for which it is most suitable.
This multidisciplinary volume brings together wide-ranging empirical research that goes behind the scenes of diverse organizations dealing with business, politics, law, media, education, and sports to unravel stereotypes of discursive leadership practices as they unfold in situ. It includes contributions that explore how leadership discourse is impacted by increasing pressures of “glocalization” (the need to communicate across cultures and languages), “mediatization” (leaving ubiquitous digital traces), standardization (with quality management programmes negotiating organizational procedures), mobility (endless fast-paced long distance synchronization) and acceleration (permanent co-adaption and change). The discussion of purposefully chosen case studies moves beyond questions of who is a leader and what leaders do, to how leadership stereotypes are being challenged in various communities of practice, and thereby making change possible. Cross-cultural and interdisciplinary approaches are used to get deeper insights into the competing, multi-voiced, controversial and complex identities and relationships enacted in leadership discourse practices.
Understanding Discourse Analysis provides students with an accessible and well-illustrated introduction to discourse analysis. Explaining the main terminology and frameworks and presenting key findings of discourse studies, this book: Explores the development of discourse analysis Covers four key approaches to analysing discourse Uses authentic spoken or written texts in all examples Features data from the Wellington Language in the Workplace Project database Includes examples from a wide range of languages from around the world, such as Chilean Spanish, Korean and Serbo-Croatian Written by an active researcher, this textbook is a fascinating and engaging introduction to discourse analysis and is ideal for students studying this topic for the first time.
This collection provides a kaleidoscopic view of a range of identity struggles in the workplace context. It features twenty-two case studies that present an eclectic mix of workplaces in different socio-cultural contexts. They include, among others, household workers in Peru and Hong Kong, female professionals in India and the UK, social workers in Botswana and on Canadian reserves, tourist guides in Europe and construction workers in New Zealand. The volume addresses important questions on professional competence, group membership, (sometimes competing) expectations, and identity boundaries. The chapters establish that identity struggles are a reflection of issues of knowledge, competing norms and attempts for social change.
The Routledge Handbook of Language in the Workplace provides a comprehensive survey of linguistic research on language in the workplace written by top scholars in the field from around the world. The Handbook covers theoretical and methodological approaches, explores research in different types of workplace settings, and examines some key areas of workplace talk that have been investigated by workplace researchers. Issues of identity have become a major focus in recent workplace research and the Handbook highlights some core issues of relevance in this area, such as gender, leadership, and intercultural communication. As the field has developed, applications of workplace research for both native and non-native speakers have emerged. Insights can inform and improve input from practitioners training workers in a range of fields and across a variety of contexts, and the Handbook foregrounds some of the ways workplace research can do this. This is an invaluable resource for researchers and graduate students interested in learning more about workplace discourse.
De-Gendering Gendered Occupations brings together contributions from researchers on language and gender studies and workplace discourse to unpack and challenge hegemonic gendered norms encoded in what are traditionally considered female occupations. The volume integrates a range of theoretical frameworks, including conversation analysis, pragmatics, and interactional sociolinguistics, to analyse data from such professions as primary education, healthcare, and speech and language therapy across various geographic contexts. Through this lens, the first part of the book examines men’s linguistic practices with the second part offering a comparative analysis of 'male' and 'female' discourse. The settings discussed here allow readers to gain insights into the ways in which cultural, professional, and gendered identity intersect for practitioners in these professions and in turn, future implications for discourse around gendered professions more generally. This book will be key reading for students and researchers in sociolinguistics, discourse analysis, gender studies, cultural studies, and professional discourse.
"This book comprises selected papers from the 8th English in Southeast Asia Conference held in Malaysia from 8-10 December 2003"--Preface.