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Management of Shared Service Centers in Asia
Anthology from the year 2018 in the subject Business economics - Business Management, Corporate Governance, Baden-Wuerttemberg Cooperative State University (DHBW), language: English, abstract: Shared Service Centers have become a common instrument for providing internal services to a range of business units from a central location. By choosing a suitable international location, companies can not only achieve synergies from centralization, process and quality improvements, but also location economies. Southeast Asia hosts one of the largest numbers of Shared Service Centers in the world and Malaysia and Singapore are seen as prime locations. This volume presents insights from a study tour to ...
Sustainable Practices in Tourism and Hospitality
Anthology from the year 2024 in the subject Business economics - Business Ethics, Corporate Ethics, Baden-Wuerttemberg Cooperative State University (DHBW) (BWL-Dienstleistungsmanagement), language: English, abstract: Tourism offers many benefits, both to the destinations and local communities as well as to the tourists themselves. However, it can also have many detrimental effects, especially for the natural environment regarding loss of biodiversity, pollution and as a major contributor to greenhouse gas emissions. Therefore, there is an increasing awareness among policymakers, players in the tourism and hospitality industry and tourists that more sustainable practices are required to ensure the long-term viability of tourism. This book takes a managerial perspective to outline how various functions of business in tourism and hospitality can contribute to a more sustainable tourism. Drawing on a study tour to Dubai, each chapter illustrates the various functional perspectives with good practices encountered in Dubai and offers recommendations for practice.
Collaboration in Cross-cultural Virtual Teams
Anthology from the year 2023 in the subject Business economics - Business Management, Corporate Governance, Baden-Wuerttemberg Cooperative State University (DHBW), language: English, abstract: Communication and collaboration across cultures and geographic distances can pose various challenges but also be enriching and fruitful. Increasingly, companies use virtual teams where members are dispersed worldwide, have limited face-to-face contact and work together using electronic communication media. Covid-19 made virtual collaboration still more common. This brought opportunities and challenges of enabling work from home and effectively managing staff from a distance. This book reports findings ...
Recent Trends in Shared Services
Anthology from the year 2025 in the subject Business economics - Business Management, Corporate Governance, Baden-Wuerttemberg Cooperative State University (DHBW) (BWL-Dienstleistungsmanagement), language: English, abstract: Many multinational enterprises use shared service centers (SSCs) that centralize large parts of internal service functions. Developments such as digitalization, robotic process automation and the event of generative AI, the COVID 19 pandemic, changes in society and the labor force, evolving capabilities and expectations of shared services have all contributed to significant changes in shared service strategies and operating models, service offerings and operations. Drawing on insights from a study in Malaysia, this volume contains insights on recent trends in shared services and Global Business Services (GBS) organizations in the areas of service delivery and operating model, the future of work, managing the workforce, optimizing process performance, automation, digitalization and AI.
Professional Knowledge Management
This book constitutes the thoroughly refereed post-proceedings of the Third Conference on Professional Knowledge Management - Experiences and Visions, WM 2005, held in Kaiserslautern, Germany in April 2005. The 82 revised papers presented were carefully reviewed and selected from the best contributions to the 15 workshops of the conference. Coverage includes intelligent office appliances, learning software organizations, learner-oriented knowledge management and KM-oriented e-learning.
Handbook of Research on Entrepreneurship in Professional Services
ÔProfessional service firms are critical agents of contemporary economies and understanding them has become a central focus of recent scholarship. This very timely and well organized Handbook brings together several leading scholars who explore how we might think and theorize about professional service firms and their entrepreneurial behaviours. The Handbook will become a key source for the growing community of researchers in this area.Õ Ð Royston Greenwood, University of Alberta, Canada ÔFor too long, both researchers and practitioners have presumed that professional service firms follow the status quo when they should better understand how these professionals set the rules for globaliz...
Management of Shared Service Centers in Asia
Anthology from the year 2018 in the subject Business economics - Business Management, Corporate Governance, Baden-Wuerttemberg Cooperative State University (DHBW), language: English, abstract: Shared Service Centers have become a common instrument for providing internal services to a range of business units from a central location. By choosing a suitable international location, companies can not only achieve synergies from centralization, process and quality improvements, but also location economies. Southeast Asia hosts one of the largest numbers of Shared Service Centers in the world and Malaysia and Singapore are seen as prime locations. This volume presents insights from a study tour to ...
The Chinese Face of Jesus Christ
This volume completes the previous volumes 1, 2, 3a, 3b, and 4a of an interdisciplinary book project on the reception of Jesus Christ in China, as seen from the perspectives of Sinology, mission history, theology, and art history, among others. It consists of the following parts: A "Supplementary Anthology" that presents excerpts and longer quotations from selected works – such as translations, prayers, poems, and scholarly articles – listed in the bibliography of vol. 4a; two sections of "Notes on Contributors, Vols. 1–3b" and "Notes on Authors of the Anthologies, Vols. 1–3b, 4b" that provide short biographical information on the contributors of articles and authors of all texts in the anthologies; a "List of Reviews of Vols. 1–4a" published on the whole collection as well as on individual volumes; the Tables of Contents of vols. 1, 2, 3a, 3b and 4a; a "General Index and Glossary" that gives readers access to all articles and anthologies included in vols. 1, 2, 3a, 3b, and 4b, a corpus of almost two thousand pages of text; and finally a list of "Errata and Corrigenda."
Africa Today
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