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The Field Guide to Understanding 'Human Error'
  • Language: en
  • Pages: 249

The Field Guide to Understanding 'Human Error'

This latest edition of The Field Guide to Understanding ‘Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization.

Just Culture
  • Language: en
  • Pages: 170

Just Culture

A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? Drawing on his experience with practitioners (in nursing, air traffic control and professional aviation) whose errors were turned into crimes, Dekker lays out a new view of just culture. This book will help you to create an environment where learning and accountability are fairly and constructively balanced.

Beyond The Phoenix Project
  • Language: en
  • Pages: 301

Beyond The Phoenix Project

This is a companion transcript of the audio series, Beyond The Phoenix Project, intended to be used for reference and to enable further research of cited material, and not as a standalone work. In the audio series, Gene Kim and John Willis present a nine-part discussion that includes an oral history of the DevOps movement, as well as discussions around pivotal figures and philosophies that DevOps draws upon, from Goldratt to Deming; from Lean to Safety Culture to Learning Organizations.The book is a great way for listeners to take an even deeper dive into topics relevant to DevOps and leading technology organizations.

Influencing the Quality, Risk and Safety Movement in Healthcare
  • Language: en
  • Pages: 243

Influencing the Quality, Risk and Safety Movement in Healthcare

  • Type: Book
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  • Published: 2017-03-02
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  • Publisher: CRC Press

Influencing the Quality, Risk and Safety Movement in Healthcare explores the inner workings of some of the most influential minds in healthcare quality, risk and safety. The book was created in cooperation with the Master of Science in Healthcare Quality graduate program, developed and delivered by Queen’s University, Canada. This is the only standalone interdisciplinary Master of Science graduate degree in Healthcare Quality in North America that focuses on creating tomorrow’s healthcare leaders. Following a one-to-one collaboration between each leader in healthcare with a dedicated learner of the MSc(HQ), readers are presented with a synopsis of the leader’s work followed by an in-de...

Foundations of Safety Science
  • Language: en
  • Pages: 469

Foundations of Safety Science

  • Type: Book
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  • Published: 2019-04-09
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  • Publisher: Routledge

How are today’s ‘hearts and minds’ programs linked to a late-19th century definition of human factors as people’s moral and mental deficits? What do Heinrich’s ‘unsafe acts’ from the 1930’s have in common with the Swiss cheese model of the early 1990’s? Why was the reinvention of human factors in the 1940’s such an important event in the development of safety thinking? What makes many of our current systems so complex and impervious to Tayloristic safety interventions? ‘Foundations of Safety Science’ covers the origins of major schools of safety thinking, and traces the heritage and interlinkages of the ideas that make up safety science today. Features Offers a comprehensive overview of the theoretical foundations of safety science Provides balanced treatment of approaches since the early 20th century, showing interlinkages and cross-connections Includes an overview and key points at the beginning of each chapter and study questions at the end to support teaching use Uses an accessible style, using technical language where necessary Concentrates on the philosophical and historical traditions and assumptions that underlie all safety approaches

Sooner Safer Happier
  • Language: en
  • Pages: 379

Sooner Safer Happier

"This is one of the most important Agile books since The Phoenix Project." —Charles Betz, Principle Analyst, Forrester Research It's no secret that we are living in the Digital Age. Technology companies make up seven of the world's ten largest firms by market capitalization. And the key to their success is the key to all modern organizations. Jonathan Smart, business agility practitioner, thought leader, and coach, reveals the patterns and antipatterns that will help organizations from every industry deliver better value sooner, safer, and happier through high levels of engagement, inclusion, and empowerment. Through his decades of experience in the technology world, Smart provides busines...

Advanced Safety Management
  • Language: en
  • Pages: 564

Advanced Safety Management

Establishes sound safety management principles and focuses on the revised Z10.0 safety standard, the new 45001 safety standard, and serious injury prevention Filled with updated chapters and information throughout, this book covers the provisions of ANSI/ASSP Z10.0-2019, the American standard for Occupational Health and Safety Management Systems. It expands in detail on the principles for advanced safety management, the content of the revised Z10.0 standard, and the newly adopted international standard, ISO 45001. It also emphasizes the need to reduce the occurrence of serious injuries, illnesses, and fatalities. Advanced Safety Management: Focusing on Z10.0, 45001 and Serious Injury Prevent...

Essentials of Safety
  • Language: en
  • Pages: 265

Essentials of Safety

  • Type: Book
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  • Published: 2021-09-26
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  • Publisher: CRC Press

This book is not about safety. It is about people and leadership. It explores the few things in Safety that sit beneath all of the complexity and complicatedness of the workplace and that we simply must get right. It explores what the underlying elements are that look through each of the lenses of the Individual, Leaders and leadership, the Systems we use and the workplace Cultures. It does this by exploring each of 12 underlying elements (Chapter 1), what leaders’ practices and routines might look like (Chapter 2), barriers to implementation and their remedies (Chapter 3), how to use the Essentials of Safety to learn after incidents (Chapter 4), and how to measure the effectiveness in the workplace of each of the essential elements (Chapter 5). It is designed to promote thinking, not to be a set of instructions. It is aimed at students, safety practitioners, leaders in the industry at all levels and anyone interested in understanding what good might look like in the safety and leadership space.

Ten Questions About Human Error
  • Language: en
  • Pages: 233

Ten Questions About Human Error

  • Type: Book
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  • Published: 2004-12-27
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  • Publisher: CRC Press

Ten Questions About Human Error asks the type of questions frequently posed in incident and accident investigations, people's own practice, managerial and organizational settings, policymaking, classrooms, Crew Resource Management Training, and error research. It is one installment in a larger transformation that has begun to identify both deep-rooted constraints and new leverage points of views of human factors and system safety. The ten questions about human error are not just questions about human error as a phenomenon, but also about human factors and system safety as disciplines, and where they stand today. In asking these questions and sketching the answers to them, this book attempts to show where current thinking is limited--where vocabulary, models, ideas, and notions are constraining progress. This volume looks critically at the answers human factors would typically provide and compares/contrasts them with current research insights. Each chapter provides directions for new ideas and models that could perhaps better cope with the complexity of the problems facing human error today. As such, this book can be used as a supplement for a variety of human factors courses.

Simplicity in Safety Investigations
  • Language: en
  • Pages: 218

Simplicity in Safety Investigations

  • Type: Book
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  • Published: 2025-06-30
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  • Publisher: CRC Press

This book investigates over 30 major catastrophes and reveals the critical necessity of transitioning from identifying lessons to implementing actionable changes in workplace safety. Recognising the gap between incident analysis and meaningful workplace transformation, the book advocates for a shift in mindset, emphasising practical application over theoretical comprehension. This book delivers a comprehensive framework that connects incident findings and tangible and practical workplace improvements. Building upon the works of renowned safety science thinkers, including Sidney Dekker and James Reason, the book offers insights garnered from years of industry experience, delivering a pragmati...