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Managing People in Commercial Kitchens: A Contemporary Approach uses original research to argue that senior managers (head chefs) should differentiate their people management practices in kitchen brigades from those used in the hospitality industry more generally (induction, socialisation, and performance evaluation) due to the group’s strong occupational identity and culture. The understanding of chefs’ work from a management perspective is critical for successful hospitality operations but has been historically under-researched. Chapters provide a detailed account of chefs’ work in commercial kitchens from an HRM perspective. Using occupational identity and culture as a vehicle, this...
Co-creation is fast becoming a buzz word in tourism. Traditional approaches to value creation in tourism suggest that operators and suppliers produce goods and services which are consumed by tourists. The value produced is usually measured in economic terms. Co-creation challenges these assumptions, arguing that tourism producers and consumers co-create value together and that this value is more diverse than just economic value. Technologies underpinning social media, ratings and review tools and e-commerce are facilitating the creation of diverse values, and have been responsible for driving innovation in, for example, new business models such as the collaborative economy. Social, environme...
This volume is an essential reference for designing, analysing and reflecting on field research. It advances the literature on gender by taking a specific focus on masculinities. The book is organised into four sections: hegemonic and heteronormative masculinities, performing heteronormative masculinities, situated masculinities and paternal masculinities. The chapters explore the question of what it means to be a ‘man’ and definitions of masculinities. These reflexive accounts of gendered field experiences further the call for gender positionality in research and will aid tourism researchers and other transdisciplinary scholars. It is a useful tool for supervisors, ethics committee members and researchers (male and female).
This insightful volume critically explores whether higher altitude of habitation affects host-guest exchanges in mountaineering tourism, in an effort to better understand and manage vulnerable destinations in a sustainable manner. The book is based on empirical research conducted in the Mount Everest area in Nepal, part of the Sagarmatha National Park, which is a popular destination among tourists engaging in high-altitude mountaineering (subdivided into hiking, trekking and mountain climbing). By doing so it offers essential knowledge of mountaineering tourism whilst detailing recent developments linked to the diversification, commodification and commercialisation of mountaineering activity. This is discussed alongside the potentially positive impacts for marginalised high mountain communities. This book is essential reading for students, academics, industry representatives and policymakers with an interest in adventure tourism and mountaineering.
This book provides holistic insights into management of protected areas across East Asia and identifies current trends in mountain tourism within the broader field of human geography and nature conservation. The book describes the diversification in visitors and expanding protected areas territories in different Asian countries during recent years. It also compares protected areas networks in the context of the changing demographic profiles of visitors and provides an interdisciplinary transnational appraisal of mountain-based tourism in Asia based on national and international statistics. The research combines specific case studies at the individual country and destination level with trans-regional trends, thereby offering analysis from both the perspective of supply (parks, protected areas, and stakeholders) and demand (mountain tourist market trends and segments). The book is a useful resource for students and academics in tourism and protected areas studies as well as social scientists and policy-makers interested in Asian countries.
Disruptive and creative research methodologies proposed in this book are designed to dismantle neoliberal narratives deployed in tourism studies and wider social sciences. Progressing criticality in tourism studies, this volume showcases cutting-edge contributions ranging from reflexivity, subjectivities, and dreams; to messy emotions in auto-ethnographic accounts of fieldwork; ‘motherhood capital’ accessing Inuit communities; collective memory work; ethnodrama and creative non-fiction, amongst others. Disruption and creativity are the two ideas around which tourism geographers challenge and begin dismantling hegemonic ideologies in tourism studies. The chapters in this book provide a va...
This book delves into topics on pilgrimage travel and communities from a variety of perspectives through academic research based on the Middle East, Northeast Asia, the Indian subcontinent, and Europe, where sacred sites have become of great importance for both international and domestic tourism. In particular, Europe and Asia possess a high volume of world-renowned pilgrimage sites that are currently being developed as tourism destinations in their respective countries, such as Santiago de Compostela (Spain), Lourdes (France), and Koyasan (Japan). This book includes studies on these two continents that harbor both a great history of pilgrimage tradition, as well as tourism development relat...
This book examines the unique characteristics of the Himalaya that mark them as a special region among other orographic regions of the world. The Himalayan range is an important global asset for ecological, climatic, cultural, spiritual, and economic reasons. Its diversity of landscapes, climates, and biotic systems makes the Himalaya an extremely attractive region for tourism. The book examines tourism and development in the Himalaya region, exploring its sociocultural, environmental, and economic dimensions. The contributors address Himalayan issues from a holistic perspective, emphasizing the uniqueness of the region, together with concerns it shares with other montane, developing parts o...
This book offers a critical account of the historical evolution of mountaineering and its relation to the phenomenon of tourism, providing an overview of recent developments linked to the diversification, commodification and commercialisation of mountaineering activity. Mountaineering, broadly defined as hiking, trekking and climbing, is now a mass phenomenon, with continually growing numbers of trekkers, climbers and religious tourists hiking in mountain regions. Increasing visitor numbers require the current policies to be updated. The environments around high-mountain areas and their local resident communities, until recently cut off from civilisation, are sensitive to outside influences ...
This timely and interdisciplinary book is the first to examine mountain tourism and local communities with a pro-poor lens. By drawing on human geography, political and social science, ethics and moral philosophy and empirical research, the volume explores how mountain tourism can be used to fight poverty and inequality in mountain regions. Mountain tourism represents a growing mass tourism phenomenon. The local population, recognizing the possibilities for increased income, started to develop in situ services. However, sensitive to outside influences, the environment of high-altitude mountain areas resident communities have been abruptly exposed to impacts from mountain tourism-related acti...