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This book offers a collection of conversation analytic investigations into how one US-based philanthropic organization communicates its mission of improving public health. In contrast to political speeches or news interviews with prominent figures, much communication with the public involves the routine work undertaken by institutional representatives as they interact with external audiences: this book considers precisely how this work is accomplished. Communicating with the Public broadens the scope of conversation analysis by unveiling the interactive, multi-party, and multi-modal nature of institutional messaging that might otherwise be construed as a scripted, monologic undertaking. To this end, it examines a diverse array of contemporary platforms, including webinars, podcasts, and television interviews, as well as face-to-face conversations following public talks and panel discussions. Chapters reveal how both foundation representatives and their interlocutors target messaging to specific audiences that may or may not be present, manage the logistics of delivering this messaging, and position themselves as credible experts or a unified institutional collective.
The importance of palliative care for children facing life threatening illness and their families is now widely acknowledged as an essential part of care, which should be available to all children and families, throughout the child's illness and at the end of life. The new edition of the Oxford Textbook of Palliative Care for Children brings together the most up to date information, current knowledge, evidence, and developments of clinical practice in the field. The book is structured into four sections. 'Foundations of Care' describes core issues, the foundations on which paediatric palliative care is based. 'Child and Family Care' looks at different aspects of psychological, social, and cu...
How can we capture the words, gestures and conduct of study participants? How do we transcribe what happens in social interactions in analytically useful ways? How could systematic and detailed transcription practices benefit research? This book demonstrates how best to represent talk and interaction in a manageable and academically credible way that enables analysis. It describes and assesses key methodological and epistemological debates about the status of transcription research while also setting out best practice for handling different types of data and forms of social interaction. Featuring transcribing basics as well as important recent developments, this book guides you through: Time and sequencing Speech delivery and patterns Non-vocal conduct Emotive displays like laughter, tears, or pain Talk in non-English languages Helpful technological resources As the first book-length exposition of the Jeffersonian transcription conventions, this well-crafted balance of theory and practice is a must-have resource for any social scientist looking to produce high quality transcripts.
Heritage, Authority and Power - Understanding Theory Through Practice examines who holds power and authority in heritage, the connection with specialist knowledge and what the shifting nature of these attributes means for concepts of authenticity. Drawing on interviews with practitioners working across the heritage sector, Wood explores why in some organisations staff feel disempowered, but in others they thrive. In exploring the worked experience of practitioners, a new model emerges for understanding the sector that recognises the differences between the activity of heritage and the work of professional practice. The model demonstrates that the sector is unknowingly operating with two diff...
This book presents an international snapshot of communication inhealthcare settings and examines how policies, procedures andtechnological developments influence day to day practice. Brings together a series of papers describing features ofhealthcare interaction in settings in Australasia, the U.S.A,continental Europe and the UK Contains original research data from previously under-studiedsettings including professions allied to medicine,telephone-mediated interactions and secondary care Contributors draw on the established conversation analyticliterature on healthcare interaction and broaden its scope byapplying it to professionals other than doctors in primarycare Examines how issues relating to policy, procedure or technologyare negotiated and managed throughout daily healthcarepractice
The way speakers in multilingual contexts develop own varieties in their interactions sheds light on code switching and multimodal dynamic co-constructions of grammar in use. This volume explores the intersection of multimodality and language use of multilingual speakers. Firstly, theoretical frames are discussed and empirical studies involving Catalan, German and Spanish as L1, L2 or FL are presented interconnecting verbal and gestural modalities into grammar description or exploring actions as sources for gestures, which may nonverbally represent the argument in German dynamic motion verbs. Other chapters focus on positionings in interviews, lexical access searches or proxemics in greeting...
This book examines emblems (or emblematic gestures) from a pragmatic view, that is to say, as autonomous gestures that fulfill communicative functions, embody illocutionary values, and act as signals of cognitive relevance. Emblems are conceived as multimodal tools on the frontier between verbal and nonverbal modes, and are part of the communicative repertoire of individuals and sociocultural groups. Emblems constitute clear cases of embodiment and are susceptible to many processes of metaphorization (contrasting or not with verbal metaphors), metonymy, and interference between modalities. The applications of emblematic analysis are numerous, from lexicography to second language learning, or to natural language processing.
This book examines children and young people’s attempts to participate in conversations about their own treatment throughout uncertain cancer trajectories, including the events leading up to diagnosis, treatment, remission, relapse, and cure or death. Clearly and compellingly written, Clemente relies on a new multi-layered method to identify six cancer communication strategies Illustrates that communication is central to how children, parents, and healthcare professionals constitute, influence, and make sense of the social worlds they inhabit—or that they want to inhabit Provides ethnographic case studies of childhood cancer patients in Spain, using children's own words Examines the challenges of how to talk to and how to encourage patients' involvement in reatment discussions In his critique of the “telling” versus “not telling” debates, Clemente argues that communication should be adjusted to the children’s own needs, and that children's own questions can indicate how much or little they want to be involved Uncertain Futures is the winner of the 15th Annual Modest Reixach Prize.
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